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Culture change ING supported by simulations
ING OPS & IT Banking shapes organizational culture using ABC of ICT and business simulations to help create buy-in, overcome resistance and empower the organization to realize change.
Top 10 types of resistance to ITIL improvement initiatives
The LATEST results of the top 10 survey into ITIL resistance.
A Simulation game to raise awareness for CMMI at ING
ING Insurance banking deploys a business simulation to raise awareness and ceate buy-in for CMMI to improve project control and performance.
Simulations NEED to have or NICE to have
GamingWorks has been invited to a number of international conferences to provide arguments to support the statement 'Simulations are NEED to have, not NICE to have' in support of ITIL/ITSM training and certification initiatives.
itSMF USA: leading the way with ABC of ICT
The itSMF USA is championing the need to solve the ABC issues to ensure ITSM success.
Shocking ABC results
The shocking top 10 ABC worst practices captured by more than 1000 workshop delegates using the ABC of ICT card set.
How to ensure YOUR BPM initiative is successful
Simulations help identify key success and fail factors for designing and implementing BPM. GamingWorks together with You-Get organized a series of sessions to help organizations learn.
ITIL Key learning points & success factors
Do you want to know what the key learning experiences are of more than 1000 participants having experienced Apollo 13 - An ITSM case experience? Mail me, p.wilkinson@gamingworks.nl and I'll send you a copy.
Why BPM initiatives fail and what you can do about it
Many companies will be embarking on BPM initiatives in response to the difficult economic climate. Many will fail to achieve there aims. 'Failure is no longer an option'. What can you do to ensure your BPM initiative succeeds.
Increase the Return-On-Value(ROV) of your ITIL training investment
For too long now we have been sending staff on ITIL foundation training arming them with a certificate and a common terminology. Are these the Value outcomes the business requires from such an investment? In these difficult financial times and with ITSM becoming a strategic asset business managers expect more VALUE from such an investment - such as the ability to translate theory into practice.
Success factors. What the experts say
Analysis of more than 35 cases in the ABC of ICT book reveal what the experts do to ensure success when adopting and deploying ITSM best practices.
Apollo 13 delivering value
The Apollo 13 business simulation is a powerful learning instrument that helps organizations learn how to use best practices to deliver value and reduce costs and risks.
Solve the business & IT alignment problem
Business & IT alignment has been a problem for years. How to solve this issue. See our 3 step approach.
TTT Taikiti Bay
GamingWorks trained 17 new Taikiti Bay trainers...
Why do project fail? how can you prevent this?
Still more than 70% of IT projects are over time, budget or fail to deliver the required results. How can you increase the chance of Project success?
Key succes factors in adopting and deploying ITSM best practices
Evalution of more than 1000 students having attended the Apollo 13 simulation reveal the key success factors for adopting and deploying ITSM best practices.
Grab@Pizza - Business/IT Alignment
GamingWorks has finished the first version of a new Business Simulation for Strategic IT Management. Grab@Pizza - Business/IT Alignment. This one day workshop covers the aspects of Change Management, Customer Demand Management, Financial Management, IT Operations and the more general 'Run-your-IT-Department' aspects.
Project Risk Management
Both PMI and Prince2 are offering new Project Management Risk management training and certification schemes. Ultimate route is a great instrument for helping translate the newly gained theory into practical use.
Successful International Partner Event
Lot of added value for partners
Nearly 40 partners from 12 countries came to the first international Partner Event of GamingWorks. They all attended workshop to learn more about the way to use Business Simulations to create added value for the customer.
Apollo Simulation in new Process book
A new book from Van Haren publishing. The book contains a Chapter on ITIL simulations and particularly Apollo 13 - an ITSM Case experience. This chapter explains the added value of using Simulations to help gain buy-in and ensure a successful implementation of ITSM best practices such as ITIL.
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