AdOPT
At AdOPT, we are IT transformation consultants focused on strategy, process, and culture to increase effectiveness, improve efficiency, and optimize costs.
Our services include:
- Vision and strategy development
- Assessments and roadmaps to summarize the current state, outline recommendations for improvement, and present supporting strategies, activities, and timelines
- Designing ITIL® processes based on organizational needs
- Facilitating root cause analysis problem solving sessions
- Organizational change assessments and action plans
- Coaching, mentoring, and training for key staff
- Assisting with your ITSM and ITIL certification training needs
| Certified to deliver the following Business Simulations | Trainers |
|---|---|
| Apollo 13 - IT Service Management |
Pamela Erskine
|
| The Phoenix Project - DevOps |
Pamela Erskine
|