IT Chapter
IT Chapter’s mission is to be recognized as a Leader in the field of IT Best Practices, including domains of ITIL®, ITSM, IT Project Management and IT Talents recruitment. Founded and managed by two IT Professionals and ITIL® Experts with a combined 35 years of IT experience, IT Chapter (www.itchapter.com) has operated in the field of IT since 2003 and conducted accredited IT training sessions since 2009 (including ITIL® V3 of all levels). Based in the Old Port area of Montreal, Quebec, IT Chapter has grown its expertise in the areas of Information Technology, ITIL® Processes Implementation, IT Transformations, ITSM Tools implementations, ITSM Consulting and IT Best Practices Training, and has thus allowed clients to optimally realize their IT capabilities while incurring minimal risk.
| Certified to deliver the following Business Simulations | Trainers |
|---|---|
| Apollo 13 - IT Service Management |
Svetlana Sidenko
|