• Understand the concepts of Lean and SIX Sigma®. 
  • How to use Lean to reduce costs and wastage and to increase revenue, profit and customer value.
  • Applying effective measurement instruments to monitor and improve process performance.
  • Using Lean to adjust to changing market demands and improve time to market.

Do you recognize this?

Many organizations are improving the way they operate. Re-designing or re-engineering processes in an effort to be more competitive, or align with changing customer and market needs. The increasing pace of change means that change is becoming the norm. The ability to continually improve is becoming a core capability for many organizations. The financial economy means that Organizations can no longer afford to start large, expensive, disruptive  organizational programs. Change needs to be quick, adaptive, focused at reducing costs and wastage and delivering value to customers. However many organizations struggle to gain the hoped for value from their process improvement initiatives.

Why is this?

  1. Many organizations start process improvement programs within departments, rather than end-to-end throughout the value chain.
  2. Many organizations implement a software tool to improve their processes
  3. Often Process improvement initiatives are bureaucratic exercise, not something focused on creating and delivering value, or reducing wastage and costs
  4. Often people do not ensure effective measurement of process improvement initiatives to support decision making and guarantee success.



CarWorks is a successful car manufacturing company. They have delivered high quality cars to their customers, the distributors, for years. For a long time they delivered the cars in just one colour with just a little variation. As Henry Ford once said ‘You can have any colour you like, as long as it is black!’. The customer had the choice for a standard or sport model. However, now that car industry is highly competitive and consumer demands are changing, CarWorks must innovate their products to retain a position in the market. But to stay competitive, they must also streamline the way they produce the cars.

You are working in the factory of CarWorks. You work in one of the following divisions: Planning, Purchasing, Finance, Sales or Production. As a team you will design and execute your processes to produce cars to meet the sales contracts. However, market and customer demands change, and rapidly. Increasing demands, increasing opportunities to succeed….or fail. As a team you must streamline your processes to reduce costs and wastage, you must also innovate new processes to meet the changing market needs.


The learning objectives are dependant upon what your organization is trying to achieve, where you are on your Process improvement journey and the problems and issues you are trying to solve. These are some of the objectives achieved during this training:

  • Participants will learn about the practical application of Lean and Lean SIX Sigma®. What is it and how can we use it?
  • Participants will need to work together and optimize their value chain.
  • Participants must work together as a team, they must effectively collaborate.
  • Participants must design, execute and improve their processes to improve the revenue and profit of the company by removing waste.
  • Participants must understand and meet the requirements of the customer.
  • Participants must setup measurement instruments and use these to both monitor and improve their performance.
  • Participants must align their processes to changing market demands and improve time to market.
Duration of the simulation: 1 day
Number of participants: 8 – 12
Basic expertise: No basic understanding of Lean or Lean Sixsigma is needed
Interested in CarWorks™?

If you are currently embarking upon process improvement initiatives or investing in lean and want to ensure YOUR investments gain buy-in and ultimately deliver value then contact us or contact one of our partners.