Blog
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LEAN principles by Simulation View article
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Gamification – What is in for you as an ITSM expert by playing Apollo13? View article
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Customer centric….what’s the customer got to do with IT? View article
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From Crime Scene Investigation to Continual service Improvement View article
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Business & IT Alignment (Groan!) View article
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How a CSI register improved the IT performance View article
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It’s time for a CPI-register (Continuous Project Improvement register) View article
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SpaceLab4 successful project, thanks to Cloud View article
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Why IT must go into the business View article
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Serious games should carry a government health warning View article