CATALYNK Ltd. offers consulting, workshops, simulations and in-house training for service organizations engaging in IT Service Management practices. We are certified to provide training and consulting in the Knowledge-Centered Service (KCS®) methodology, and Intelligent Swarming® and Prosci® Change Management frameworks. Through our programs, you’ll develop knowledge-sharing structures and capabilities across the organization for dramatic improvement in service and customer satisfaction.
Knowledge-Centered Service (KCS®) and Intelligent Swarming℠ are service marks of the Consortium for Service Innovation™.
|Authorized Reseller of the following Business Simulations|
|Apollo 13 - an ITSM case experience™|