IT Chapter

300 rue du Saint-Sacrement, H2Y 1X4 Montreal in Canada AR

IT Chapter’s mission is to be recognized as a Leader in the field of IT Best Practices, including domains of ITIL®, ITSM, IT Project Management and IT Talents recruitment. Founded and managed by two IT Professionals and ITIL® Experts with a combined 35 years of IT experience, IT Chapter ( has operated in the field of IT since 2003 and conducted accredited IT training sessions since 2009 (including ITIL® V3 of all levels). Based in the Old Port area of Montreal, Quebec, IT Chapter has grown its expertise in the areas of Information Technology, ITIL® Processes Implementation, IT Transformations, ITSM Tools implementations, ITSM Consulting and IT Best Practices Training, and has thus allowed clients to optimally realize their IT capabilities while incurring minimal risk.

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Certified to deliver the following Business Simulations Trainers
Apollo 13 - an ITSM case experience™
Svetlana Sidenko