BMC embraces simulations
GamingWorks is delighted to announce that BMC Software is now a platinum partner for our ‘Apollo 13 – An ITSM case experience™‘ simulation. In the ITSM space BMC is a market leader in service and support solutions enabling organizations around the globe to effectively deploy IT management solutions.
BMC’s solution offering includes a range of ITSM offerings including Remedy, Remedyforce, and Footprints, as well as industry leading education solutions and consulting services. ‘Apollo 13 – An ITSM case experience™‘ will be offered to BMC customers seeking to accelerate service and support team interaction, translating ITSM theory into practical experience.
“Our service and support capability is at the center of IT, face to face with customers. BMC understands that an enterprise solution needs a holistic approach that integrates people, process and technology. Apollo 13 provides the practical simulation that allows organizations to quickly identify areas of needed improvement “. Kim Wharton, BMC