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Our Individual partners

  • AgilenLite Pte Ltd 111 North Bridge Road #21-01, 179098 Singapore in Singapore More information

    What we do:

    Professional Development Services we render include:

    • Design and curate curriculum specific to industry and roles
    • Develop training courseware and assessment
    • Program manage training specific to financial service
    • Delivering competency Training and workshops

    Consulting Services we render include:

    • DevOps Implementation & Transformation Readiness Management
    • Agile Implementation and Transformation Readiness Management
    • Data Privacy and Technology Risks Management and Controls
    • IT Service Management
    • Digitalization and Re-engineering

    Our areas of specialization include

    • Financial IT and Technology Management
    • Anti-Money Laundering
    • Banking Products and Processes
    • Software Engineering
    • Digital Transformation and Emerging Technology Trends Insights
    • Cyber Security, IT Risks and Controls
    • IT Service Management
    • DevOps and Agile Practices
    • Process Automation and Re-engineering

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Amelia Ching
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  • Career4Sure 506, 5th Floor, Tirumala Elite Bldg, BTM 6th Stage, Arekere, 560076 Bengaluru in India More information

    Career4Sure is an Accredited Training Organization (ATO) with PEOPLECERT into training several ITIL modules & DevOps. It’s founder – KG Parameswaran (Param) is a seasoned, enthusiastic and Passionate trainer on all ITIL modules, PMP, PRINCE2. Apart from delivering training & consultancy, Career4Sure has developed course material, QMS and have assisted several training organizations in becoming an ATO.

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    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    KG Parameswaran
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  • Clerkx Training & Coaching Stentorstraat 9, 5631 KV Eindhoven in Netherlands More information

    As an independent / freelancer I help organizations during change processes where value creation, collaboration and learning are essential. As a certified Agile Practitioner I apply the philosophy of Agile / Scrum / DevOps to both large and smaller organizations, both within and certainly outside of IT, to ensure that departments and projects really take a big step. I demand transparency and trust from all team members and management.

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Edwin Clerkx
    The Phoenix Project ONLINE
    Edwin Clerkx
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  • Dock Consulting Nieuwe Kerkstraat 30B, 3054 NJ Rotterdam in Netherlands More information

    We are a young company passionate about services. We like to help you design, manage and improve your services. With our thorough background in service management, service design and design thinking we will always be able to help you.

    We have helped several companies change their perception of service management. There are a lot of frameworks, theories and ideas we use in our day to day work. We like to get inspired by art, design, culture and try to incorporate this all in our concepts.

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    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Martijn Bakker
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  • Emerald Business Improvement Warande 93, 3116 CD Schiedam in Netherlands More information

    Emerald Business Improvement is helping companies to improve the value they deliver to their customers which results in more revenue and profit.

    By applying Lean Management principles we show companies they can have a different view on their business processes. This different view reveals infinite possibilities to improve: increase customer value and eliminate process waist.

    Our approach is aiming to establish a culture change in which continuous improvement is on top of everybody’s minds making it possible to achieve strategic business goals (the company’s True North).

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    Certified to deliver the following Business Simulations Trainers
    CarWorks™
    Rob Buijtendijk
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  • FAIRANDEREN Guido Gezellelaan 36, 3705 AT Zeist in Netherlands More information

    FAIRANDEREN, een eerlijk resultaat met oog voor de mens!

    Bent u op zoek naar een geëngageerd interim manager?

    Wilt u voor een nog beter resultaat (grote) veranderingen doorvoeren in uw organisatie, maar u weet niet hoe of u heeft hier geen capaciteit voor?
    Ziet u mogelijke verbeteringen in uw relatie met uw klant(en) op strategisch en/of tactisch niveau?
    Heeft u hulp nodig om te bepalen welke koers u gaat varen en hoe dit te verwezenlijken?
    Wilt u eens weten hoe uw organisatie ervoor staat en waar nog verdere ‘winst’ is te behalen?
    Wilt u het succes van uw medewerker, team en / of organisatie met kennis vergroten om nog betere resultaten te boeken?

    Dan bent u bij FAIRANDEREN bij het juiste adres

    Are you looking for an engaged interim manager?
    Do you need to change your organisation to provide more value to your customers, but you do not know how or you do not have the time for this?
    Do you recognise improvements in your relation (at strategic or tactical level) with your customers?
    Do you need assistance to define your (IT) strategy and how to achieve this?
    Do you like to know the current performance of your service delivery and which opportunities there are to improve?
    Do you like to improve success of your employees, teams (s) and / or your organisation?

    FAIRANDEREN will be your partner on your journey to success!!

    Contact FAIRANDEREN

    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Jasper Vile
    The Challenge of Egypt - Traditional Project Management
    Jasper Vile
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  • Individual entrepreneur Anton Alekseyev Novocherkasskiy, bul 49-355, 109369 Moscow in Russian Federation More information
    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Anton Alekseyev
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  • KESS IT Consulting & Training Ascherothstrasse 12, 58093 Hagen in Germany More information

    KEep it Simple and Stupid: Die KESS IT Consulting & Training ist ein Beratungs- und Schulungshaus, das exklusiv in den Bereichen des IT Service Managements und Information Security Managements tätig ist. Mittlere und große Unternehmen aller Branchen finden in der KESS IT Consulting & Training einen Partner, der gemeinsam mit Ihnen Best Practice (ITIL, COBIT), bewährte Standards (ISO/IEC 20000, ISO/IEC 27001) und insbesondere Umsetzungserfahrungen aus verschiedenen Projekten auf die speziellen Aufgabenstellungen Ihrer Organisation zu adaptieren und Sie in die Lage versetzt Ihr IT Management zu optimieren.

    Die KESS IT Consulting & Training bietet ITIL Trainings über alle Zertifizierungsebenen und kombiniert diese unter anderem mit der Apollo 13 Simulation.

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    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Ralf Buchsein
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  • Kom-pac. 1e Oosterstraat 2H, 1211 LB Hilversum in Netherlands More information

    Kom-pac.

    De betekenis van kompas is o.a. instrument om de koers te bepalen, navigatiemiddel, oriëntatie-instrument, richtingaanwijzer, richtsnoer, richtingwijzer en richtlijn.

    Dit sluit exact aan bij de visie die KOM-PAC heeft ten aanzien van kennisoverdracht en het begeleiden van mensen, namelijk er voor zorgen dat de trainingen en coaching een richtsnoer zijn bij de persoonlijke groei van mensen.

    De visie van KOM-PAC is dat mensen die dingen moeten doen waar ze goed in zijn.
    Ieder mens heeft van huis uit kwaliteiten/talenten meegekregen, echter de meeste mensen zijn zich niet bewust van hun kwaliteiten. Door mensen bewust te maken van deze kwaliteiten en deze verder te ontwikkelen is het mogelijk mensen in hun kracht te zetten. Een combinatie van kwaliteiten levert ook een bepaalde teamrol op. Als men deze rol weet dat weet men waar men goed in is, waar men blij van wordt. Ieder mens wil van “toegevoegde waarde” zijn. De trainingen, coaching en begeleiding van KOM-PAC zijn er op gericht om het beste uit mensen te halen door zichtbaar te maken wat de kwaliteiten/talenten zijn en deze uit te bouwen.

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    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Gert Nieuwkerk
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  • Lassiter Kft 92, Becsi ut, 1034 Budapest in Hungary More information

    Lassiter Kft. is providing IT consultancy and helps customers in their journey to digitalization.

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    Certified to deliver the following Business Simulations Trainers
    Apollo 13 - an ITSM case experience™
    Zoltan Tihany
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  • Luca Ingianni Rosmarinstrasse 5, 80939 München in Germany More information
    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Luca Ingianni
    The Phoenix Project ONLINE
    Luca Ingianni
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  • Mike Orzen & Associates, Inc. 2206 SE 52nd Ave, 97215 Portland in United States More information
    • Referred to as “The Father of Lean IT” and with a consulting and coaching career spanning more than 25 years, Mike shares a unique blend of IT, Lean, Agile and DevOps. His personable approach and people-first philosophy has inspired leaders and empowered workforces to successfully apply Respectful Leadership, Lean, and Enterprise Excellence practices in many complex work environments.
    • Mike worked with Gene Kim over many discussions which eventually led to “The Three Ways” as highlighted in The Phoenix Project. He is coauthor of the award-winning books Lean IT: Enabling and Sustaining Your Lean Enterprise and The Lean IT Field Guide.
    • As president of Mike Orzen & Associates, Inc., Mike’s passion for continual improvement and effective Enterprise Excellence methodologies help clients build a healthy organizational culture that prioritizes respectfully engaging people, improving business process capability through enabling people, and leveraging information technology to drive a culture of operational excellence.

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Mike Orzen
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  • Sanssouci-ITSM GmbH Heinrich-Mann-Allee 3b, 14473 Potsdam in Germany More information

    Sanssouci-ITSM is one of the leading companies in Germany combining experienced IT-Service Management consulting and training with practical agile know-how. Our approach focusses on implementable Service Management practices instead of formalized documentary should-be elaborations.

    We’re a young company with fresh ideas to straighten the way of with future evolvement of IT organizations becoming real service providers in a more and more digitalized business environment.

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project

    MarsLander® - an ITIL®4 simulation

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  • Simone Jo Moore Lieu dit Campanole, 46350 Lamothe-Fenelon in France More information

    With an approach that engages you in a depth of knowledge, collaboration and sense of humour that is thought provoking, interesting and relevant, Simone explores the minds and hearts of what makes business and IT tick. Although focused on bottom line results, Simone believes in making time for the people – “they matter and it’s important to help them eliminate the barriers or get creative within them!”

    A globally recognised Service Management expert, Simone she shares her 20+ years of experience in strategic and operational business design, development and transformation across many Social Media Channels. She thoroughly enjoys the repartee that leads to evolution and revolution to jumpstart people’s thinking, behaviour and actions at any level. Simone favours bringing the practical balance of four core business principles into being within your environment – people connected, knowledge shared, possibilities discovered and potential realised.

    As an Australian living in France and working internationally across multiple countries, Simone is experiencing a new language, culture and way of working that’s giving her a new perspective on the world and ITSM. Simone Jo Moore specialises in customer service, strategic planning, organisational development, change management and human resources and holds specific industry qualifications in IT, Contact Centres and Service Desk and is a member of the HDI Faculty and on the International Certification Standards Committee (ICSC), Knowledge Centred Support (KCS) and ITSM expert.

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    Authorized Reseller of the following Business Simulations
    Apollo 13 - an ITSM case experience™
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  • Tribers Binckhorstlaan 36, Bink36-M520, 2516 BE Den Haag in Netherlands More information

    Bij Tribers staat één woord centraal; verbinding. Op basis van jarenlange ervaring met zelfsturende teams weten we dat teams pas echt gaan presteren als ze in verbinding staan met elkaar, in verbinding staan met een leider, en in verbinding staan met een gezamenlijk doel. Dat is wat wij als Tribers activeren. Zo bouwen we aan wendbare organisaties.

    Tribers is onderdeel van Finext, een consultancyorganisatie die regelmatig op de televisie en radio verschijnt als voorbeeld van werken vanuit vertrouwen. Ook maken we deel uit van het QWINC-netwerk; echte vakmensen die samenwerken op basis van gedeelde principes.

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    Authorized Reseller of the following Business Simulations
    The Phoenix Project
    The Phoenix Project for Business
    The Phoenix Project ONLINE
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  • Trigam Stadtvliedt 2, 3319 WH Dordrecht in Netherlands More information

    ICT Management and Consulting company, specialized in ICT management in LEAN/AGILE environments, Continuous Delivery and DEVOPS transitions.

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Lars Rook
    MarsLander® - an ITIL®4 simulation
    Lars Rook
    Authorized Reseller of the following Business Simulations
    UBanQ - an IT4IT™ business simulation
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  • Viable Projects Austria Am Kirchenweg 34, 3071 Böheimkirchen in Austria More information

    Viable Projects is specialist for project-, program and portfolio-management on basic best practices. Agile and not agile. We use the Axelos-, DSDM- and APMG-frameworks and are a multiple Authorized Training Organization.
    With different partners we work in the German-speaking region and Slovakia for complete solutions to get smart project-management.

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    Certified to deliver the following Business Simulations Trainers
    The Challenge of Egypt - Traditional Project Management
    Dieter Strasser
    The Phoenix Project
    Dieter Strasser
    TOPMeeting™
    Dieter Strasser
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  • Werner Consulting Bördestrasse 1, 39171 Sülzetal in Germany More information

    WERNER CONSULTING provides training, coaching and consulting services where IT and manufacturing meet.
    – Trainings supporting agile transformation processes based on DevOps, Scrum, LeSS or SAFe
    – Coaching of teams and individuals using ideas from agile frameworks like Scrum or Kanban
    – Methoden zur Verbesserung der Zusammenarbeit von agilen Teams auf allen Ebenen

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Falko Werner
    MarsLander ONLINE
    Falko Werner
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  • Yellow Bear management solutions President Kennedylaan 110, 2343 GT Oegstgeest in Netherlands More information

    Verandering is een essentieel en focaal punt van veel organisaties. Deze vinden dan ook op diverse niveaus plaats. Business Simulaties zijn een speelse manier om serieuze topics aan te pakken. Elke game moet afgemeten worden op de specifieke organisatiebehoefte die aan de orde zijn.

    Geen enkele gegeven game is hetzelfde. De dynamiek van de groep, de gekozen richting om aan de gestelde doelen te voldoen, en de uitkomst. Van licht-organisatorisch, naar diepgewortelde cultuurissues die geadresseerd zouden moeten worden. De ervaring leert dat een Business Simulatie/Game een laagdrempelige vorm is om soms serieuze, maar ook minder zware topics te adresseren.

    Onze ruime ervaring helpt uw organisatie bij het vaststellen van de juiste vraag, met de juiste diepgang om het te behalen doel te kunnen definiëren.

    Zo hebben we meer dan 100+ Apollo 13 trainingen gegeven. Elke leverde een plezierige dag op, vaak met een serieuze boodschap en direct een concreet startpunt voor verbeterinitiatieven binnen een organisatie.

    Hoogtepunt was het Cultuur Veranderprogramma binnen ING waarbij meer dan 1200 mensen onze 2 daagse maatwerk training hebben doorlopen, en de feedback direct is gestuurd aan de toenmalige CIO. Referentie hiervan is aanwezig.

    We denken dat we Apollo 13 goed in de vingers hebben, hebben plezier in het geven ervan, en zijn er een absolute fan van. Een Simulatie/training met een enorme veelzijdigheid, gegeven door dynamische trainers die écht rapport kunnen leggen met een groep zodat ze zich vrij voelen in het delen van hun dagelijks ervaringen.

    Op het gebied van ABC of ICT zijn we pioniers, hebben de eerste workshops bedacht en toegevoegd aan het ING programma zoals hierboven benoemd en daarmee veel topics bespreekbaar gemaakt en bruikbare input van de medewerkers opgehaald.

    Met de Phoenix Project hopen we dezelfde successen te gaan boeken. We hebben er zin in.

    Daarnaast doet Yellow Bear aan:

    – Process consult en implementatie met een duurzaam karakter

    – Business analysis

    – Verander management, gebruik makend van “Kotter”, Business Simulaties (games), maatwerk sessies op gebied van leiderschap en effectieve communicatie, Graves (Spiral Dynamics) en coaching op zowel personal- als executive tak gebruik makend van TA, NLP en Systemisch werk

    Yellow Bear is tevens geaccrediteerd trainer op het gehele domein van ITIL en ISO 20.000

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    Certified to deliver the following Business Simulations Trainers
    The Phoenix Project
    Daan-Jan Kleen
    Apollo 13 - an ITSM case experience™
    Daan-Jan Kleen
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