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Heineken session60 Functional Consultants of Heineken worked for one day as a Mission Control
center of NASA. They experienced how to effectively transfer services from
design/development to support. |
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OCEOcé has asked GamingWorks to design and deliver a one day program
for their Sales and Delivery experts to experience the principles of
ITIL and IT Service Management and how this impacts their role and relationship
with Océ customers. |
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BPI - ParisBPI asked GoodIdeas.fr and GamingWorks to offer a half day workshop for
80 employees during their annual business meeting for their Sales, Education
and Management employees in Paris. The objective of this session was to
create an overall awareness about the value of creativity and a demanding
and challenging attitude. |
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ForresterITIL Simulators Demonstrate The Value Of Process Models - Chip Gliedman |
- 01.12.2010
- New ABC Fundamentals training fills the gap Read more...
- 01.12.2010
- Top 10 types of resistance to ITIL improvement initiatives Read more...
- 01.04.2010
- Making Game Theory work Read more...
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ABC at CA worldGamingWorks will be working together with the itSMF and CA to deliver two
ABC workshops at CA world. |
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8.meetIT!L 2010 - Serview8. Service Management Kongress - Vorsprung live erleben 19-22 April 2010
- Bad Neuenahr (Bonn) |
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Simulations: Nice to have or Need to have?At the start of the presentation I asked the question ‘How many people
think a Simulation is NEED to have as opposed to NICE to have?’. About
20 hands went up. At the end of the session the same question resulted in
more than 45% of the delegates agreeing. So what convinced them? |
